Shipping Policy

1. Shipping Rates

At Al Jannat World, we offer competitive shipping rates for our valued customers. The shipping cost may vary depending on the destination, weight, and dimensions of your order. You can view the shipping cost at the checkout page before finalizing your purchase.

2. Shipping Destinations

We currently ship our products within the United Arab Emirates. Please note that shipping to certain remote areas may have longer delivery times or additional charges. If you have any questions about shipping to a specific location, please contact our customer support team.

3. Order Processing Time

Once your order is placed and payment is confirmed, our team will process your order within 1 To 2 business days. During peak seasons or holidays, processing times may be slightly longer, but we strive to get your order to you as quickly as possible.

4. Shipping Times

We offer various shipping options to suit your needs:

- Standard Shipping: Estimated delivery time is 2 To 5 business days.
- Express Shipping: Estimated delivery time is with in 24 Hours

Please note that these delivery times are estimates and may vary due to factors beyond our control, such as weather conditions, customs, or other unexpected delays.

5. Order Tracking

Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment on our website or the courier's website.

6. Missing or Damaged Items

If you receive an order with missing items or items that are damaged during transit, please contact our customer support team within [7] days of receiving your order. We will work to resolve the issue promptly and provide a replacement or refund as needed.

7. Return Shipping

If you need to return an item, please refer to our Return Policy for instructions on how to initiate a return.

8. Contact Us

If you have any questions or concerns regarding our shipping policy or need assistance with your order, please don't hesitate to contact our customer support team at [info@aljannatworld.ae] or [+971-AlJannatworld.ae].