Refund Policy

1. Refund Policy

At Al Jannat World, we want you to be satisfied with your purchase. If you are not completely happy with your order, please read our refund policy below.

2. Eligibility for Refund

To be eligible for a refund:

- Your request must be made within [7] days of receiving the product.
- The product must be in its original condition, unopened, and unused.
- You must provide a valid proof of purchase, such as an order number or receipt.

3. Refund Process

Once your return request is approved, we will process your refund within [7] days. The refund will be issued to the original payment method used for the purchase.

4. Exchange Policy

We are happy to exchange a product if:

- You received a damaged or defective item.
- You received the wrong product.
- The product does not match the description on our website.

Please contact our customer support team within [7] days of receiving the product to initiate an exchange.

5. Contact Us

If you have any questions or need assistance with a refund or exchange, please contact our customer support team at [info@aljannatworld.ae] or [+971-AlJannatworld.ae].